Our Code of Ethics
Customers
- WE WILL SERVE our customers with integrity, competence, and objectivity.
- WE WILL DELIVER to our customer all that we promised through value-added services.
- WE WILL PERFORM our work to meet technical codes or better.
- WE WILL EXPLORE each customer situation to sufficient detail and gather sufficient facts to gain an understanding of the problems, the scope of assistance needed, and the possible benefits our service and technical recommendations may provide our customers.
- WE WILL RESPECT each customer's home and property and leave them as clean as we found them.
Our Code of Ethics
Employees
- WE REGARD our employees' satisfaction to be as important as customer service and company profitability. We subscribe to the premise of win, win, win.
- WE WILL ASSIGN technical and support personnel to each job in accord with their experience, knowledge, and expertise.
- WE WILL FOSTER training for all our employees on an on-going basis to improve and uphold high performance standards.